Frequently Asked Questions
Everything you need to know about shopping with TRIPP.
How can I track my TRIPP order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small processing fee.
Do you ship internationally?
Yes, TRIPP ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are TRIPP products sustainably made?
We are committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we work exclusively with fair-trade certified factories.